Privacy Policy
Introduction
Deviare is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eCommerce platform for technical training and complementary services.
Information We Collect
We collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Payment information
- Educational background
- Professional experience
Usage Information
- Course progress and completion status
- Quiz and assignment results
- Interaction with course materials
- Communication with instructors and other users
- Login information and platform usage statistics
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
How We Use Your Information
We use your information for the following purposes:
- To provide and manage your account
- To deliver the courses and services you've purchased
- To personalize your learning experience and provide recommendations
- To send automated reminders and notifications
- To process payments and refunds
- To improve our platform and services
- To communicate with you about your account, purchases, and platform updates
- To analyze usage patterns and improve our offerings
- To provide customer support
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With service providers who help us operate our platform (e.g., payment processors, hosting providers)
- With instructors, limited to information necessary for course delivery and support
- In response to legal requests or to comply with applicable laws and regulations
- To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Data portability
- Withdraw consent for optional data processing activities
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.
Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our platform or sending you an email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: customersupport@deviare.africa
Deviare Privacy Team
Last updated: 24 July 2024